Free Pre‑arrival Medical Consultation (All‑in‑one Pre‑departure Support)
Before you decide to seek medical treatment in China, we offer free, no‑obligation pre‑arrival medical consultation. Simply provide your local medical test reports, medical records and a description of your symptoms. Based on your condition, we will match you with the most suitable hospitals, specialized departments and leading doctors in China.We will help assess whether treatment in China is appropriate for you, recommend potential treatment plans, estimate your expected medical stay, and explain medical procedures and important precautions. We also answer all cross‑border‑medical‑care‑related questions concerning visas, appointments, hospitalization, language barriers and accommodation. This prevents patients from traveling blindly, facing missed appointments, visiting incorrect departments or missing optimal treatment windows. You will have a clear picture of your medical journey and overall arrangements prior to your departure.
Itemized Transparent Cost Estimation (No Hidden Fees)
Full‑transparency in pricing is our key advantage over general intermediaries. Before you schedule your hospital appointment, we will prepare a detailed itemized cost estimate tailored to your condition, required examinations, treatment options and whether surgery will be needed.Our breakdown clearly distinguishes official hospital medical charges from our service fees. Hospital‑charged items include outpatient registration fees, various examination costs, medication expenses, surgery fees and hospitalization charges. Our service fees such as airport pickup, transportation, appointment arrangement and medical escort are listed separately. All costs are disclosed upfront with clear pricing. There are no hidden charges, mark‑ups or mandatory bundled services, enabling international patients to receive medical care with full cost clarity and peace of mind.
Airport Pick‑up and Dedicated Hospital Transfer Service
We provide one‑on‑one airport pickup and private transfer services for international patients who face language barriers and are unfamiliar with local transport conditions in China. Our staff will wait for you at the airport in advance upon your arrival, offer assistance with immigration procedures, exit formalities and luggage handling, then drive you directly to the hospital or your accommodation.Private transport is arranged for all trips between your hotel and the hospital throughout your medical stay. You do not need to arrange taxis, navigate routes or read maps yourself. Dedicated staff ensure punctual transfers, resolving major travel‑related challenges for overseas patients. You can feel safe right upon arrival and enjoy stress‑free transportation throughout your stay.
Full‑range Hospital Medical Escort and Peri‑operative Support
We provide one‑on‑one in‑hospital medical escort covering the full workflow: registration, doctor consultations, test ordering, examinations, report collection, follow‑up visits and pharmacy services. On consultation days, our dedicated escorts stay with you and provide professional bilingual interpretation. This eliminates language gaps between patients and doctors, ensuring physicians fully understand your medical condition and you clearly comprehend all medical advice.For patients undergoing surgery, we deliver specialized peri‑operative support: assistance with pre‑surgical examinations, paperwork organization and communication before the operation; continuous coordination during surgery; post‑operative support including hospitalization administration, wound care, follow‑up check‑ups, translated medical instructions and recovery guidance. Our dedicated support fills the gap for international patients who have no family members or acquaintances in China to assist them, making your cross‑border medical experience safer, more convenient and more efficient.
