Everything You Need for Medical Travel
Practical guides on visas, insurance, payment, and more — prepared specifically for international patients.
Medical Visa (M-Visa)
- Apply at the Chinese embassy or consulate in your country with a hospital appointment confirmation and medical records.
- Required documents: passport (6+ months validity), visa application form, photo, hospital invitation letter, and medical records.
- Processing time: typically 4–7 working days; express service available at most consulates.
- Visa duration: usually 30–90 days depending on treatment plan; extensions possible with hospital verification.
Before You Travel
- Obtain a formal appointment confirmation from your chosen hospital before applying for a visa.
- Bring translated medical records (English or Chinese) — your home hospital can provide these.
- Check if your country has a visa-free or visa-on-arrival arrangement with China; most medical travelers still need an M-visa.
- Tip: Some hospitals offer a visa assistance service — ask when booking your appointment.
International Insurance
- Most major international insurance providers have direct billing agreements with hospitals in China.
- Confirm with your insurer whether your policy covers overseas treatment and direct billing in China.
- Bring your insurance card, policy number, and pre-authorization letter if required.
- Without direct billing, you pay upfront and submit claims for reimbursement after returning home.
Self-Pay & Cost Estimates
- We will provide a cost estimate prior to your appointment — we will share a detailed estimate from the hospital department with you.
- The hospital accepts bank transfers and does not accept cryptocurrency payments.
- A deposit may be required before treatment begins; the exact amount depends on the treatment plan.
- Tip: Keep all original receipts and medical reports for insurance reimbursement or tax purposes.
Accepted Payment Methods
- International credit cards: UnionPay are widely accepted at major hospitals.
- Mobile payments: WeChat Pay and Alipay are ubiquitous; some hospitals accept international cards via these platforms.
- Bank transfer: Most international departments provide bank details for wire transfers in USD, EUR, or CNY.
- Cash (CNY): Always accepted; exchange currency at airport banks or use ATMs upon arrival.
Practical Tips
- Set up WeChat Pay or Alipay before arriving — linking an international credit card is possible in most regions.
- Carry some CNY cash for smaller expenses (transportation, meals, pharmacy).
- Ask the hospital's international department for a detailed invoice with English descriptions for insurance claims.
- Tip: Notify your bank of your travel plans to avoid card blocks from international transactions.
Emergency Numbers
- 120 — Medical Emergency (Ambulance)
- 110 — Police
- 119 — Fire Department
- Save your hospital coordinator's direct phone number for urgent assistance during your stay.
Emergency Preparation
- Carry a translated medical alert card if you have allergies, chronic conditions, or implanted devices.
- Save the address of your hospital in Chinese characters to show taxi drivers or show on your phone.
- Keep your passport, insurance card, and emergency contacts accessible at all times.
Getting Around China
- High-speed rail: Fastest way between major cities. Book tickets via Trip.com or 12306 app (English available).
- Domestic flights: Extensive domestic network. Arrive 2 hours before departure for security.
- Taxi/ride-hailing: DiDi app has English interface. Show hospital address in Chinese to drivers.
- Subway: Major cities have English signage and announcements. Efficient and affordable.
Accommodation Tips
- Many international hospitals have partner hotels with special rates for patients and families.
- Book accommodation near the hospital for easy access during multi-day treatment.
- International hotel chains (Marriott, Hilton, InterContinental) are available in all major Chinese cities.